IT Specialist/ Technical Help Desk Support

Location: Los Angeles, CA

Department: IT

Type: Full Time

Min. Experience: Entry Level

Do you like solving complex problems? Do your parents (and all of their friends) call you from 5 states away when they are having computer problems? Do you have a passion for technology and an unhealthy obsession with Apple products? Great, we are hiring a dynamic technical specialist.

We are looking for someone to maintain and expand our creative Mac and Linux friendly office environment.  Our ideal candidate is well versed in both Mac Administration and Microsoft Administration.

Responsibilities:

  • Configuration, maintenance, troubleshooting and repair of all office computers, equipment and peripherals
  • Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve day-to-day operations
  • Technical installations and training for new employees
  • Network administration and implementation
  • Basic maintenance of office PBX telephone system, including interfacing with telephone service provider
  • Maintain technology inventory systems. Oversee product returns and exchanges
  • New equipment research, evaluation and procurement
  • Manage and administer internal application stack; MS Office, Google Apps, Developer Tools, Adobe products, and other software

Requirements:

  • BS in Computer Science or equivalent experience
  • Proven track record of maintaining IT structural integrity
  • Friendly personality with excellent written and verbal communication skills
  • Excellent organizational skills. You must be able to keep the equipment areas tidy!
  • Must have strong background in troubleshooting Linux, Mac and Windows desktops and servers
  • Basic knowledge of PC hardware assembly and disassembly, network topologies, and parts requirements
  • Familiarity with configuration of PBX VOIP telephone systems
  • A+ or Cisco Network Systems Certifications (CNSC) are a plus!

Benefits:

  • Competitive pay
  • Equity
  • Full coverage of health, dental, vision benefits with no employee contribution or deductibles
  • 401K plans with 4% matching
  • Fantastic coworkers (and bosses)
  • Relaxed and friendly culture
  • Commuter benefits
  • Group outings and happy hours

About DeviantArt:

DeviantArt.com is home to the largest art community on earth. Home to over 15 million registered members and over 125 million unique artist generated works of art. DeviantArt is also a massive social network with visitor and page view totals that place it in the top 100 of all trafficked websites on the Internet.

 

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