Customer Support (Technical)

Location: Los Angeles, CA

Department: Customer Support

Type: Full Time

Min. Experience: Entry Level

We are looking for Technical Customer Support Specialist to join our amazing team in Deviant Art! This is a Technical Support Position that requires fluency in English.

Responsibilities

  • This is a full time entry level position in a fast paced, high profile startup environment
  • This position includes professionalization in:
  • SEO
  • Product oriented environment
  • QA
  • Real time problem solving skills in web and phone support
  • Architecture of the web
  • Billing

Requirements

  • Fluent in English
  • High School Degree or GED
  • Experience in front facing customer service roles
  • Ability to learn new products, concept and eagerness to explore new technology
  • Problem solvers! Strong critical thinking skills, and the ability to thoughtfully identify challenges and solutions
  • Ability to work in a fast-paced, deadline-driven, flexible and changing environment
  • Ability to learn new technology, tech savvy

Benefits:

  • Competitive pay
  • Equity
  • Full coverage of health, dental, vision benefits with no employee contribution or deductibles
  • 401K plans with 4% matching
  • Generous PTO and vacation
  • Paid technical training
  • Fantastic coworkers
  • Relaxed and friendly culture
  • Commuter benefits
  • Group outings and weekly happy hours

About DeviantArt:

We are where art starts, but that's only the beginning. We are the movement for the liberation of creative expression. We believe that art is for everyone, and we're creating the cultural context for how it is created, discovered, and shared.

Founded in August 2000, DeviantArt is the largest online social network for artists and art enthusiasts, and a platform for emerging and established artists to exhibit, promote, and share their works with an enthusiastic, art-centric community. We have over 42 million registered members and attract over 50 million unique visitors per month. Our members — knowns as deviants — upload thousands of pieces of original art works every day, everything from painting and sculpture to digital art, pixel art, films, and anime.

Artists love us because we are an inclusive and supportive community. We help them find their identity through self-expression. We provide the tools, resources, and exposure to enable them to become better, more successful artists. We inspire people to create art by feeding their creativity. We can't help it — it runs through our veins and compels us to nurture it in others. This is DeviantArt.

 

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